Patient Service Representative - Pulmonary

Intermountain Health

St George, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
Professional etiquette and communication
Resolving patient needs
Computer literacy
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • Essential functions include providing courteous and professional connections with patients, resolving patient needs, documenting calls in the EMR, and scheduling appointments.
  • Intermountain Health offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service excellence
  • Proactive payment requests

Key Requirements

  • Six months customer service experience
  • Basic computer skills
  • Professional manner and communication skills
  • Ability to protect patient privacy and confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter