Job Summary

• Your work days are brighter here, as we’re obsessed with making hard work pay off for our people, our customers, and the world around us.
• As a CSM, you will ensure the maximum value is derived from our products and services, by quantifying the value, driving adoption, sharing best practices, answering business questions, identifying opportunities and developing strategic goals and objectives.
• In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Salary

Primary Location Base Pay Range: $95,000 USD - $142,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants

Skills & Requirements

Key Requirements

• 3+ years CSM experience SaaS
• 2+ years change management
• 2+ years CRM (Salesforce)
• 2+ years customer success tool (Gainsight)
• 2+ years account management/strategic planning
• 3+ years customer relationship building
• Bachelor's degree or equivalent work experience

Work Rights