Ground Support Agent

Jet Aviation

Teterboro, NJ, US
Base: $19 - $21 hourly ($39,000 - $43,000 annually...
On-site
Ability to remain calm under pressure
Work flexible schedules including nights weekends
Lift up to 25 pounds frequently
Jet Aviation is seeking a Ground Support Agent in Teterboro, NJ, dedicated to providing exceptional customer service to passengers, crew, and visitors at their Fixed Base Operator (FBO). The ideal candidate should possess an associate’s degree or relevant experience, with a focus on hospitality and aviation services, and be able to function effectively under pressure

Job Summary

  • The Ground Support Agent delivers exceptional 5-star customer service to passengers, crew, and visitors at the upscale Fixed Base Operator in Teterboro, NJ.
  • Employees are expected to warmly welcome and escort customers both inside the facility and outdoors on the ramp while assisting with luggage and service requests.
  • The role offers a competitive hourly rate of $19-$21 plus a performance-based bonus up to 5% and a comprehensive benefits package including 401(k) matching.

Matching Summary

Match Score: 85

Jet Aviation is seeking a Ground Support Agent in Teterboro, NJ, dedicated to providing exceptional customer service to passengers, crew, and visitors at their Fixed Base Operator (FBO). The ideal candidate should possess an associate’s degree or relevant experience, with a focus on hospitality and aviation services, and be able to function effectively under pressure.

Salary

Base: $19 - $21 hourly ($39,000 - $43,000 annually); Bonus: Performance-based up to 5%; Benefits: Overtime pay, holiday pay, 401(k) match, PTO

Skills & Requirements

Must-have

  • Ability to remain calm under pressure
  • Work flexible schedules including nights weekends
  • Lift up to 25 pounds frequently
  • Obtain airport ID badge within 30 days

Nice-to-have

  • Experience in aviation or hospitality industry
  • Cultural awareness and sensitivity
  • Knowledge of local restaurants and hotels
  • Strong personal values alignment

Key Requirements

  • Associate's degree in hospitality or related field
  • 2-3 years of relevant experience
  • Airport ID badge eligibility within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter