Applications Support Senior Analyst

Citigroup

Chennai, Tamil Nadu, India
On-site
7+ years relevant work experience
Sql queries oracle mongo db sybase
Application monitoring tools grafana appdynamics
This role is responsible for monitoring critical business flows for Services Payments using Site Reliability Engineering principles

Job Summary

  • This role is responsible for monitoring critical business flows for Services Payments using Site Reliability Engineering principles.
  • The incumbent will lead deep-dive investigations to identify root causes of application failures and payment processing slowdowns.
  • Candidates must act as a liaison between Business and Technology teams to ensure rapid escalation of incidents.

Matching Summary

This role is responsible for monitoring critical business flows for Services Payments using Site Reliability Engineering principles.

Skills & Requirements

Must-have

  • 7+ years relevant work experience
  • SQL queries Oracle Mongo DB Sybase
  • Application monitoring tools Grafana AppDynamics
  • Middleware technologies MQ Kafka
  • Web server technologies WebLogic WebSphere

Nice-to-have

  • Financial services or payments domain background
  • ITIL Foundation Certification
  • Observability and SRE principles knowledge
  • Open Telemetry Principles understanding

Key Requirements

  • 7+ years of relevant work experience
  • Degree in a technology-related field
  • ITIL Foundation Certification preferred

Work Rights

Not specified

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