At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner and is responsible for scheduling appointments, completing check-in processes, and verifying insurance to improve patient satisfaction.
The employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, ensuring patient privacy and ethical behavior.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient registration and admission
Insurance verification and billing
Customer service in healthcare
Data entry and information retrieval
Cash drawer balancing and deposit preparation
Knowledge of healthcare insurance benefits
Nice-to-have
Effective verbal and written communication
Conflict resolution and interpersonal skills
Ability to work collaboratively
Adaptability to patient populations
Attention to detail and analytical skills
Key Requirements
High school diploma or equivalent
Minimum 1 year customer service experience
Preferred associate’s degree
Preferred healthcare access certifications (CHAM, CHAA, Medical Assistant)
Knowledge of Federal, State and Local billing regulations