Senior Application Support Analyst

Bankstcharles

Pune, India
**
Unix/linux commands and scripts
Aws hands-on experience
Unix/linux environment management
** The Senior Application Support Analyst position at Bankstcharles in Pune, India, focuses on maintaining the bank’s critical technology infrastructure, resolving complex technical issues, and improving service offerings. The ideal candidate should possess strong technical expertise, particularly in Unix/Linux, AWS, and SQL, along with excellent problem-solving and communication skills. **

Job Summary

  • Effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations.
  • Develop the support model and service offering to improve the service to customers and stakeholders.
  • Proactively assess support activities implementing automations where appropriate to maintain stability and drive efficiency.

Matching Summary

Match Score: 75

** The Senior Application Support Analyst position at Bankstcharles in Pune, India, focuses on maintaining the bank’s critical technology infrastructure, resolving complex technical issues, and improving service offerings. The ideal candidate should possess strong technical expertise, particularly in Unix/Linux, AWS, and SQL, along with excellent problem-solving and communication skills. **

Skills & Requirements

Must-have

  • Unix/Linux commands and scripts
  • AWS hands-on experience
  • Unix/Linux environment management
  • SQL and/or Oracle scripting
  • API support with ELK/Splunk
  • Strong analytical and troubleshooting skills

Nice-to-have

  • Continuous improvement mindset
  • Leadership and team guidance
  • Collaboration with cross-functional teams
  • Proactive risk assessment
  • Embedding new policies and procedures
  • Advising and influencing decision making

Key Requirements

  • Second line support experience
  • ITIL v3 or above foundation certified
  • Experience with DevOps tools
  • On call support, 24*7 availability

Work Rights

Not specified

Tailored Resume

Cover Letter