Specialist, Servicenow Platform Operations - Integrations Support

MSD & Co., Inc., Rahway, New Jersey, USA

Hyderabad, India
Hybrid
Servicenow development
Operational support
Tier 1 and tier 2 support
Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches

Job Summary

  • Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.
  • Provide tier 2 and tier 3 operational support for ServiceNow applications, coordinate problem investigations, and support release management.
  • Collaborate with cross-functional teams and vendors to ensure system stability, reliability, and accuracy, while staying updated on ServiceNow best practices.

Matching Summary

Join a global healthcare biopharma company with a 130-year legacy, driven by digital technology and data-backed approaches.

Skills & Requirements

Must-have

  • ServiceNow development
  • Operational support
  • Tier 1 and Tier 2 support
  • Service Catalog Items
  • Release support
  • Environment management

Nice-to-have

  • Agile development methodologies
  • Data-backed approaches
  • Global team collaboration

Key Requirements

  • 3+ years of ServiceNow support experience
  • ServiceNow Certified System Admin (CSA)
  • Bachelor's degree in Computer Science or IT
  • In-depth knowledge of ITIL processes

Work Rights

Not specified

Tailored Resume

Cover Letter