Eton Irecruit Engage 2025

Concentrix

Quezon City, Philippines
**
Strong customer service orientation
Ability to work in fast-paced environment
Effective written and verbal communication
** Concentrix is seeking a Customer Support Associate I for their Eton iRecruit Engage 2025 program in Quezon City, Philippines. The role involves providing customer service support through various channels, ensuring satisfaction while meeting performance metrics. **

Job Summary

  • The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Essential functions include ensuring service delivered meets contractual Key Performance Indicators while clarifying customer requirements and providing appropriate resolutions.
  • Candidates must be dependable with strong attention to detail and demonstrate patience in all customer contact situations.

Matching Summary

Match Score: 75

** Concentrix is seeking a Customer Support Associate I for their Eton iRecruit Engage 2025 program in Quezon City, Philippines. The role involves providing customer service support through various channels, ensuring satisfaction while meeting performance metrics. **

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Effective written and verbal communication

Nice-to-have

  • Demonstrate empathy with customers
  • Flexible and adapt to changes quickly
  • Team member or independent worker

Key Requirements

  • High school diploma preferred
  • Three to six months of relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

Tailored Resume

Cover Letter