Lead Product Manager

NiCE

Berlin, Germany
On-site
Lead product manager experience in conversational ai
Hands-on prototyping with modern ai tooling
Experience with llm-native design and rag
You will directly own AI Assist, the in-product AI copilot that scales across the entire CXone platform

Job Summary

  • You will directly own AI Assist, the in-product AI copilot that scales across the entire CXone platform.
  • The role requires a hands-on leader who prototypes ideas and operates as a technical peer with engineering teams.
  • NiCE is an innovation powerhouse recognized as a market leader in AI, cloud, and digital domains.

Matching Summary

You will directly own AI Assist, the in-product AI copilot that scales across the entire CXone platform.

Skills & Requirements

Must-have

  • Lead Product Manager experience in conversational AI
  • Hands-on prototyping with modern AI tooling
  • Experience with LLM-native design and RAG
  • Enterprise SaaS background with multi-tenant systems
  • Ability to lead cross-functional distributed teams

Nice-to-have

  • Strong product judgment in ambiguity
  • Credibility to represent scope to executives
  • Informed views on agent evaluations and observability
  • Technical peer relationship with senior engineers

Key Requirements

  • Currently working as Lead PM or equivalent level
  • Shipped at least one production product in conversational AI space
  • Experience with copilots, LLM gateways, and prompt engineering

Work Rights

Not specified

Tailored Resume

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