Ux Research Ops

OneTrust

Atlanta, Georgia, US
Base: $93,750 - $140,625 usd; bonus/equity: eligib...
On-site
Design and maintain research systems
Own tooling administration and governance
Experience with quantitative and qualitative research
This role functions as the operational backbone of the research practice, enabling researchers and product designers to focus on insight generation while ensuring research is ethical, discoverable, and strategically impactful

Job Summary

  • This role functions as the operational backbone of the research practice, enabling researchers and product designers to focus on insight generation while ensuring research is ethical, discoverable, and strategically impactful.
  • The successful candidate will own tooling administration and governance for platforms like Pendo and Maze, including managing permissions, standards, documentation, and taxonomy.
  • Employees receive comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, and 14+ weeks of paid parental leave.

Matching Summary

This role functions as the operational backbone of the research practice, enabling researchers and product designers to focus on insight generation while ensuring research is ethical, discoverable, and strategically impactful.

Salary

Base: $93,750 - $140,625 USD; Bonus/Equity: Eligible for discretionary bonuses and equity RSUs; Benefits: Comprehensive healthcare, flexible PTO, 14+ weeks paid parental leave

Skills & Requirements

Must-have

  • Design and maintain research systems
  • Own tooling administration and governance
  • Experience with quantitative and qualitative research
  • Manage recruitment and participant experience channels
  • Ensure compliance with privacy and consent standards

Nice-to-have

  • Strong systems thinker with service design mindset
  • Comfort operating at tactical and strategic levels
  • Ability to enhance practice using AI tools responsibly
  • High autonomy and self-motivated problem solver
  • Experience in highly regulated B2B enterprise environments

Key Requirements

  • Experience conducting quantitative and qualitative research
  • Experience with research insights management and recruitment systems
  • Comfort working in a highly regulated industry

Work Rights

Not specified

Tailored Resume

Cover Letter