Director Of Vendor Performance Management And It Governance
AIA
15-20+ years vendor management experience
Group-wide it governance framework establishment
Sla and kpi monitoring for third-party vendors
The role involves overseeing Group-wide IT vendor performance management to ensure alignment with strategic goals and service excellence
Job Summary
The role involves overseeing Group-wide IT vendor performance management to ensure alignment with strategic goals and service excellence.
Candidates must establish robust IT governance policies and drive compliance with regulatory requirements and industry standards across the organization.
The position requires leading a diverse team across Hong Kong and Malaysia to deliver mission-critical services while embodying leadership values of clarity, courage, and humanity.
Matching Summary
The role involves overseeing Group-wide IT vendor performance management to ensure alignment with strategic goals and service excellence.
Skills & Requirements
Must-have
15-20+ years vendor management experience
Group-wide IT governance framework establishment
SLA and KPI monitoring for third-party vendors
Experience with M&A strategic projects
Managing diverse teams across geographies
Nice-to-have
Insurance or financial services sector background
Strong C-suite stakeholder engagement skills
Ability to inspire teams with clarity and humanity
High integrity and personal character role modeling
Key Requirements
15-20+ years of vendor management experience
Proven track record managing diverse international teams
Experience in complex international environments preferably insurance