Front End Lead Full Time

BJ's Wholesale Club

Wappingers Falls, NY, United States
$19.00 - $23.75 ph
On-site
Excellent member service
Drive membership metrics
Positive, timely, and efficient manner
BJ's Wholesale Club is seeking a Front End Lead at their Wappingers Falls, NY location. The role involves overseeing front line operations, coaching team members, and ensuring excellent member service while contributing to membership metrics and team engagement

Job Summary

  • Oversees the frontline in the absence of the Front End Manager, coaching and developing all frontline team members to ensure excellent member service.
  • The FEL is responsible for monitoring, driving and coaching for desired membership/member experience goals and results, ensuring all membership products are offered and Member orders/requests are processed efficiently.
  • BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, generous paid time off, flexible health benefits, and a 401(k) retirement savings plan.

Matching Summary

Match Score: 85

BJ's Wholesale Club is seeking a Front End Lead at their Wappingers Falls, NY location. The role involves overseeing front line operations, coaching team members, and ensuring excellent member service while contributing to membership metrics and team engagement.

Salary

$19.00 - $23.75

Skills & Requirements

Must-have

  • excellent member service
  • drive membership metrics
  • positive, timely, and efficient manner
  • monitoring, driving and coaching
  • operational standards

Nice-to-have

  • strategic thinking
  • culture of collaboration
  • team member engagement
  • inclusion and diversity
  • ethical decision making

Key Requirements

  • Prior leadership experience preferred
  • Prior Membership or sales knowledge and experience preferred
  • Prior cashier experience preferred
  • Basic math skills required

Work Rights

Not specified

Tailored Resume

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