It Support Analyst Iv

TD

Regina, Saskatchewan, Canada
Base: $66,200 - $93,500 cad; bonus/equity: eligibl...
Systems and application support
Issue escalation and resolution
Technology status updates
Provide a broad range of systems and application support, research and analysis, administration, performance availability monitoring and management

Job Summary

  • Provide a broad range of systems and application support, research and analysis, administration, performance availability monitoring and management.
  • Manage technology interruptions, oversee issue escalation and resolution, and communicate issue status updates, real time metrics and action plans.
  • TD is committed to providing fair and equitable compensation opportunities and growth opportunities and skill development are defining features of the colleague experience.

Matching Summary

Provide a broad range of systems and application support, research and analysis, administration, performance availability monitoring and management.

Salary

Base: $66,200 - $93,500 CAD; Bonus/Equity: Eligible for discretionary variable compensation; Benefits: Not specified

Skills & Requirements

Must-have

  • Systems and application support
  • Issue escalation and resolution
  • Technology status updates
  • Incident tracking and trend analysis
  • On call support 24/7 rotational

Nice-to-have

  • Self-motivated and adaptable
  • Strong relationship building skills
  • Resilient under pressure
  • Positive influence and proactive

Key Requirements

  • 3-5 years relevant experience
  • Undergraduate degree or Technical Certificate
  • Advanced Microsoft Excel and PowerPoint skills

Work Rights

Not specified

Tailored Resume

Cover Letter