Customer Banking Specialist Relief - Success (25 Hr/wk)

mobile.career

Predetermined part-time (25 hours/week, monday - friday: 9:30 am – 2:30 pm)
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
The Commonwealth Bank is seeking a part-time Customer Banking Specialist Relief for their Success branch, requiring availability for 25 hours a week. The role focuses on delivering excellent customer service, supporting clients with banking needs, and providing a seamless banking experience

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers through meaningful conversations and assist with their transactional needs.
  • Conduct Financial Health Checks and process applications for personal loans and credit cards.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist Relief for their Success branch, requiring availability for 25 hours a week. The role focuses on delivering excellent customer service, supporting clients with banking needs, and providing a seamless banking experience.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • financial health checks
  • loan and credit card applications
  • proactive customer outreach
  • adhere to bank procedures

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the center
  • seeing the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Available to cover predetermined rosters
  • Ability to ask the right questions and find the right solutions
  • Comfortable working independently and referring specialists

Work Rights

Not specified

Tailored Resume

Cover Letter