Noc Operator 2

Delawarelife

Zionsville, Indiana, United States
Not specified; not specified; comprehensive benefi...
Hybrid
Noc incident management experience
It network infrastructure monitoring
Conference bridge leadership skills
The NOC Operator 2 serves as the final escalation point for all service-impacting incidents, driving issues to full resolution while leading conference bridges with stakeholders

Job Summary

  • The NOC Operator 2 serves as the final escalation point for all service-impacting incidents, driving issues to full resolution while leading conference bridges with stakeholders.
  • This role requires a hybrid work schedule with mandatory on-site presence Tuesday through Thursday at the Zionsville, IN office to support critical business monitoring services.
  • Employees are eligible for comprehensive health, dental, vision insurance, life insurance, disability coverage, and a 401K plan with company matching contributions.

Matching Summary

The NOC Operator 2 serves as the final escalation point for all service-impacting incidents, driving issues to full resolution while leading conference bridges with stakeholders.

Salary

Not specified; Not specified; Comprehensive benefits package including health, dental, vision, and 401K match

Skills & Requirements

Must-have

  • NOC incident management experience
  • IT network infrastructure monitoring
  • Conference bridge leadership skills
  • SLA-driven environment proficiency
  • Hybrid work schedule availability

Nice-to-have

  • Post-incident analysis participation
  • Strong written and verbal communication
  • Team collaboration in high-pressure situations
  • Adaptability to new procedures

Key Requirements

  • Associate's degree or equivalent technical training
  • Experience with IT telemetry monitoring tools
  • Ability to work rotating shifts including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter