Customer Service Associate

Greystar

Greenford, United Kingdom
Excellent customer service skills
Customer facing service delivery experience
Fluent english verbal and written communication
Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration

Job Summary

  • Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration.
  • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
  • Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.

Matching Summary

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Customer facing service delivery experience
  • Fluent English verbal and written communication
  • Strong organizational skills
  • Ability to multitask and prioritize
  • Numerical skills for activities

Nice-to-have

  • Team player with relationship building
  • Ability to act autonomously
  • Self and culturally aware
  • Flexible and adaptable approach
  • Enthusiasm to deliver exceptional experience

Key Requirements

  • Good level of general education
  • Proficient in Microsoft Office packages
  • Knowledge of UK Health and Safety requirements

Work Rights

Not specified

Tailored Resume

Cover Letter