Technical Specialist

468

Melbourne, Australia
Not specified; generous discounts; annual compyny ...
Fully remote
Strong experience administering claims under src act
Expertise in dispute resolution, negotiation, and mediation
Proven ability to develop and conduct training programs
This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988

Job Summary

  • This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
  • The position involves undertaking technical functions including reconsiderations, appeals, and reviews of compensation entitlements while ensuring compliance with legislative requirements.
  • EML offers a diverse culture with flexibility to work from home up to 3 days per week, along with comprehensive benefits including paid parental leave and health insurance.

Matching Summary

This role supports Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.

Salary

Not specified; Generous discounts; Annual company incentive scheme + salary reviews

Skills & Requirements

Must-have

  • Strong experience administering claims under SRC Act
  • Expertise in dispute resolution, negotiation, and mediation
  • Proven ability to develop and conduct training programs
  • Experience coaching Case Managers in workers compensation
  • Sound understanding of legislation, case law, and risk management

Nice-to-have

  • Motivated self-starter in a fast-paced environment
  • Excellent stakeholder management skills
  • Commitment to continuous improvement initiatives
  • Customer-centric approach to claim management

Key Requirements

  • Demonstrated ability in administering claims under SRC Act
  • Experience in dispute resolution and mediation within workers compensation
  • Capability to coach and train Case Managers

Work Rights

Not specified

Tailored Resume

Cover Letter