Coordinator, Growth Operations

BrainStation

Toronto, Canada
Base: $50,000 to $55,000; bonus/equity: not specif...
On-site
Manage inbound customer interactions
Triage requests to appropriate teams
Address unique customer scenarios
You will be responsible for all inbound inquiries across various channels and platforms

Job Summary

  • You will be responsible for all inbound inquiries across various channels and platforms.
  • Work closely with our broader growth team to ensure we are meeting our objectives and exceeding expectations.
  • BrainStation is a global leader in digital skills training and workforce transformation.

Matching Summary

You will be responsible for all inbound inquiries across various channels and platforms.

Salary

Base: $50,000 to $55,000; Bonus/Equity: Not specified; Benefits: Comprehensive Health & Wellness Benefits Package, Retirement Planning, Parental Leave Program, Flexible Working Hours, Work from Home Flexibility, Service Recognition Programs, Socials, Outings & Retreats, Culture of Learning & Development

Skills & Requirements

Must-have

  • Manage inbound customer interactions
  • Triage requests to appropriate teams
  • Address unique customer scenarios
  • Collaborate with growth team
  • Provide feedback to stakeholders
  • Document and build playbooks

Nice-to-have

  • Fascinated with digital
  • Create incredible customer experiences
  • Contribute to company success
  • Willingness to learn
  • Coachable attitude
  • Thrive in dynamic environment
  • Creative problem-solving
  • Juggle multiple projects
  • Work independently
  • Aptitude for new software

Key Requirements

  • Bachelor’s degree
  • 1-2 years of work experience
  • Customer success experience
  • Related industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter