Billing/scheduling Associate Ii (hybrid) - Orthopedic Surgery

boonlab.wustl.edu

Base: $17.87 - $27.06 ph; bonus/equity: not specif...
Obtains insurance information from patients
Schedules patients over phone or email
Communicates with physicians and clinical staff
The role involves obtaining insurance information, counseling patients on financial assistance, and scheduling appointments without direct patient contact

Job Summary

  • The role involves obtaining insurance information, counseling patients on financial assistance, and scheduling appointments without direct patient contact.
  • Candidates will communicate with physicians and clinical staff to manage urgent scheduling requests and process internal referrals for clinical care.
  • WashU offers competitive benefits including up to 22 days of vacation, health insurance packages, and tuition coverage for employees and families.

Matching Summary

The role involves obtaining insurance information, counseling patients on financial assistance, and scheduling appointments without direct patient contact.

Salary

Base: $17.87 - $27.06 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, tuition coverage

Skills & Requirements

Must-have

  • Obtains insurance information from patients
  • Schedules patients over phone or email
  • Communicates with physicians and clinical staff
  • Processes internal physician referrals
  • Explains billing process to patients

Nice-to-have

  • Customer service skills
  • Interpersonal communication abilities
  • Ability to solve moderately complex problems
  • Experience with Epic EHR system
  • Proficiency in Microsoft Office tools

Key Requirements

  • High school diploma or equivalent
  • 3 years relevant experience
  • No specific certification required

Work Rights

Not specified

Tailored Resume

Cover Letter