Director Of Platform Operations

Bupa

London, United Kingdom
Hybrid
Operational maturity uplift
Follow-the-sun operating model
Modern observability and telemetry
You’ll lead the teams responsible for keeping our foundational technology platforms stable, secure, and ready for the future

Job Summary

  • You’ll lead the teams responsible for keeping our foundational technology platforms stable, secure, and ready for the future.
  • You’ll shape and embed a follow‑the‑sun operating model across the UK and India, making sure our platform operations are consistent, robust, and built for round‑the‑clock reliability.
  • Our benefits are designed to make health happen for our people, including Viva, our global wellbeing programme.

Matching Summary

You’ll lead the teams responsible for keeping our foundational technology platforms stable, secure, and ready for the future.

Skills & Requirements

Must-have

  • operational maturity uplift
  • follow-the-sun operating model
  • modern observability and telemetry
  • legacy platform stabilization
  • IT risk and compliance frameworks
  • multisupplier ecosystem management

Nice-to-have

  • leading large-scale change
  • motivating teams through change
  • supporting high-performing cultures
  • customer-centric approach

Key Requirements

  • Extensive experience improving operational maturity
  • Strong background in networking, disaster recovery, resilience
  • Experience implementing observability strategies
  • Confidence navigating IT risk, compliance and governance
  • Leadership experience across hybrid global operating models
  • Strong commercial awareness, vendor-management skills
  • Familiarity with ITIL, SRE and resilience engineering

Work Rights

Not specified

Tailored Resume

Cover Letter