Customer Support Specialist

FLIR Systems Inc

Fully remote
Strong verbal and written english communication skills
Comfortable using pcs and telephony systems
Ability to troubleshoot marine electronics issues
FLIR Systems Inc is seeking a Customer Support Specialist to join their Raymarine team, focusing on providing exceptional support for marine electronics. This entry-level position is ideal for recent graduates with a passion for customer service and a desire to develop technical troubleshooting skills in a fully remote environment

Job Summary

  • This entry-level role is ideal for recent graduates who are enthusiastic about troubleshooting and helping others.
  • As a Tier 1 Support Agent, you will be the first point of contact for customers seeking help with Raymarine products like chartplotters and radars.
  • You will contribute to FAQs and support documentation to empower customer self-service while ensuring satisfaction within departmental KPIs.

Matching Summary

Match Score: 85

FLIR Systems Inc is seeking a Customer Support Specialist to join their Raymarine team, focusing on providing exceptional support for marine electronics. This entry-level position is ideal for recent graduates with a passion for customer service and a desire to develop technical troubleshooting skills in a fully remote environment.

Skills & Requirements

Must-have

  • Strong verbal and written English communication skills
  • Comfortable using PCs and telephony systems
  • Ability to troubleshoot marine electronics issues

Nice-to-have

  • Interest in electronics and maritime industry
  • Willingness to develop technical troubleshooting skills
  • Team collaboration and initiative mindset

Key Requirements

  • Clear grammatically correct English proficiency
  • Recent graduate status preferred
  • Customer-first mindset required

Work Rights

Not specified

Tailored Resume

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