Customer Success Manager

Portside Inc

Remote
**
Salesforce platform expertise
Customer relationship management
Aviation industry knowledge
** Portside Inc is seeking a Customer Success Manager to maintain and enhance customer relationships within the aviation industry. The role emphasizes utilizing Salesforce for customer engagement, ensuring satisfaction, and collaborating with engineering teams to improve product functionality, all while working remotely. **

Job Summary

  • As a Customer Success Manager, you will play a key role in building and maintaining strong, long-term customer relationships while ensuring customer satisfaction and driving success.
  • Your focus will be on streamlining processes related to fleet acquisition, financing, leasing, and disposal.
  • Competitive salary, benefits and generous time off.

Matching Summary

Match Score: 75

** Portside Inc is seeking a Customer Success Manager to maintain and enhance customer relationships within the aviation industry. The role emphasizes utilizing Salesforce for customer engagement, ensuring satisfaction, and collaborating with engineering teams to improve product functionality, all while working remotely. **

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Customer relationship management
  • Aviation industry knowledge
  • Product implementation and support
  • Customer feedback gathering

Nice-to-have

  • AI-driven innovation interest
  • Global team collaboration
  • Proactive issue identification

Key Requirements

  • 2+ years customer-facing experience
  • Salesforce administration experience
  • Salesforce custom objects/fields
  • Salesforce UI configuration
  • Salesforce standard reports & dashboards
  • Bachelor's degree or equivalent

Work Rights

Not specified

Tailored Resume

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