Customer Success Manager (m/w/d)

SYCOR GmbH

On-site
Strategic account development
Cloud technology services expertise
Cross-selling and upselling skills
SYCOR GmbH is seeking a Customer Success Manager who will act as a growth architect and trusted advisor for existing clients in the Cloud Technology Services sector. The role focuses on account development, identifying new opportunities, and enhancing customer satisfaction through cross and upselling strategies

Job Summary

  • You will act as a Growth Architect and Trusted Advisor for existing customers in the Cloud Technology Services sector.
  • The role involves strategically developing accounts to identify new opportunities and significantly contribute to revenue growth.
  • Success is measured by maintaining high customer satisfaction while driving long-term partnerships through effective cross- and upselling.

Matching Summary

Match Score: 85

SYCOR GmbH is seeking a Customer Success Manager who will act as a growth architect and trusted advisor for existing clients in the Cloud Technology Services sector. The role focuses on account development, identifying new opportunities, and enhancing customer satisfaction through cross and upselling strategies.

Skills & Requirements

Must-have

  • Strategic account development
  • Cloud technology services expertise
  • Cross-selling and upselling skills
  • Customer satisfaction focus
  • Long-term partnership building

Nice-to-have

  • Trusted advisor mindset
  • Growth architecture capabilities
  • Strong communication skills
  • Proactive problem solving
  • Collaborative team player

Work Rights

Not specified

Tailored Resume

Cover Letter