Service Advisor

Volvo Group Australia

Pinkenba, QLD, AU
Base: $80k - $90k; bonus/equity: retail bonus sche...
On-site
Manage and schedule repair bookings
Handle service related queries
Create job cards and assist with invoicing
Our Service Advisor’s are key members of the Dealership and are responsible for organising service work schedules

Job Summary

  • Our Service Advisor’s are key members of the Dealership and are responsible for organising service work schedules.
  • We offer a solid package of compensation and benefits, plus you will enjoy: Base salary between $80K - $90K, depending on the experience of the successful candidate Opportunity to be part of our Retail bonus scheme.
  • We are committed to building a workforce which reflects the exceptionally diverse customers we serve and encourage applications from all backgrounds.

Matching Summary

Our Service Advisor’s are key members of the Dealership and are responsible for organising service work schedules.

Salary

Base: $80K - $90K; Bonus/Equity: Retail bonus scheme; Benefits: Parental leave, Employee Assistance Program

Skills & Requirements

Must-have

  • Manage and schedule repair bookings
  • Handle service related queries
  • Create job cards and assist with invoicing
  • Update customers and rebook appointments
  • Confirm repair order authorization
  • Road test vehicles and check presentation

Nice-to-have

  • Shape sustainable transport solutions
  • Work with next-gen technologies
  • Collaborative team environment
  • Proactive working style
  • Strong organizational skills

Key Requirements

  • Previous experience in a similar role
  • Automotive industry experience
  • Good mechanical knowledge
  • Sound computer skills
  • Excellent customer service skills
  • Availability to work a rotating Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter