Operations Supervisor

Sofitel Brisbane Central

The Hague, Netherlands
Base: €2,863.55 gross pm fulltime; bonus/equity: n...
On-site
Front office operations management
Team coaching and motivation
Service and quality standards enforcement
As Operations Supervisor, you are the face of the hotel and lead a team to ensure guests have an unforgettable stay

Job Summary

  • As Operations Supervisor, you are the face of the hotel and lead a team to ensure guests have an unforgettable stay.
  • The role includes coaching team members, ensuring flawless Front Office operations, and maintaining high service and quality levels.
  • The position offers a fulltime gross monthly salary of €2,863.55, 25 vacation days, travel allowance, discounts at Accor Hotels worldwide, free parking, and a warm, friendly team environment.

Matching Summary

As Operations Supervisor, you are the face of the hotel and lead a team to ensure guests have an unforgettable stay.

Salary

Base: €2,863.55 gross per month fulltime; Bonus/Equity: Not specified; Benefits: 25 vacation days, travel allowance, discounts at Accor Hotels, free parking, team events

Skills & Requirements

Must-have

  • Front Office operations management
  • Team coaching and motivation
  • Service and quality standards enforcement
  • Personnel planning and scheduling
  • Complaint resolution with creative solutions
  • Administrative checks in Opera Cloud

Nice-to-have

  • Humor and empathy in leadership
  • Stress resistance and problem solving
  • Experience with Office programs
  • Creating a positive work atmosphere

Key Requirements

  • MBO diploma
  • Minimum 1 year Front Office experience
  • Fluent Dutch language skills
  • Experience with Opera Cloud preferred

Work Rights

Not specified

Tailored Resume

Cover Letter