Lead Client Care Advisor (lead Receptionist)

Vet4Life

Teddington, United Kingdom
Up to £29,000; not specified; not specified pm
Onsite
Leadership experience
Client feedback monitoring
Service standard development
This is a rare opportunity to lead in client care across three high-performing, well-established practices

Job Summary

  • This is a rare opportunity to lead in client care across three high-performing, well-established practices.
  • We are committed to providing an environment where our team can thrive, encouraging and supporting professional development with well-funded CPD and career progression opportunities.
  • Vet4Life is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world, committed to fostering an inclusive and diverse culture.

Matching Summary

This is a rare opportunity to lead in client care across three high-performing, well-established practices.

Salary

Up to £29,000; Not specified; Not specified

Skills & Requirements

Must-have

  • Leadership experience
  • Client feedback monitoring
  • Service standard development
  • Staff motivation and morale
  • Cash handling and till operation
  • IT skills (Word, Excel, Outlook)

Nice-to-have

  • Building client relationships
  • Demonstrate empathy
  • Veterinary industry experience
  • Team development and appraisals
  • Social activities participation

Key Requirements

  • Leadership experience required
  • Reception or Client Care experience required
  • Veterinary industry experience desirable
  • Flexibility to work at any clinic

Work Rights

Not specified

Tailored Resume

Cover Letter