Customer Care Engineer

Forvia

Saitama, Japan
Not specified; not specified; not specified
On-site
Iatf 16949 knowledge
8d report experience
German language fluency
The role ensures timely and knowledgeable communication between customers and the plant while actively solving customer issues

Job Summary

  • The role ensures timely and knowledgeable communication between customers and the plant while actively solving customer issues.
  • Candidates must possess professional proficiency in German and English to effectively interact with OEMs like BMW, VW, and Mercedes.
  • Forvia offers a dynamic environment with over 22 hours of training annually and a commitment to CO2 Net Zero by 2045.

Matching Summary

The role ensures timely and knowledgeable communication between customers and the plant while actively solving customer issues.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • IATF 16949 knowledge
  • 8D report experience
  • German language fluency
  • BMW VW Opel Mercedes requirements
  • Control plan expertise

Nice-to-have

  • Excellent presentation skills
  • Proactive leadership style
  • Willingness to develop further
  • Strong analytical thinking
  • Team collaboration mindset

Key Requirements

  • University degree in Engineering or equivalent experience
  • 3-5 years of professional experience in similar position
  • Fluent German language skills required

Work Rights

Not specified

Tailored Resume

Cover Letter