Graduate It Desktop Support Engineer

Target Healthcare Limited

Burnopfield, United Kingdom
On-site
Freshservice ticketing system experience
Desktop and laptop hardware troubleshooting
Remote support and network connectivity skills
Target Healthcare Limited is seeking a Graduate IT Desktop Support Engineer to join their IT department in Burnopfield, UK. The role involves providing technical support to colleagues, managing helpdesk tickets, and ensuring compliance with security protocols

Job Summary

  • Target Healthcare is a rapidly growing UK healthcare company committed to ensuring every patient has access to necessary medication.
  • The role involves acting as the first point of contact for colleagues via the Freshservice helpdesk system to resolve technical issues.
  • Employees benefit from a nurturing workplace culture including perks like a Cycle to Work Scheme, Electric Vehicle Scheme, and enhanced maternity pay.

Matching Summary

Match Score: 85

Target Healthcare Limited is seeking a Graduate IT Desktop Support Engineer to join their IT department in Burnopfield, UK. The role involves providing technical support to colleagues, managing helpdesk tickets, and ensuring compliance with security protocols.

Skills & Requirements

Must-have

  • Freshservice ticketing system experience
  • Desktop and laptop hardware troubleshooting
  • Remote support and network connectivity skills
  • Software updates and patching procedures
  • Security policy adherence and device compliance

Nice-to-have

  • Self-motivated with commitment to learning
  • Supportive nature and team-playing mentality
  • Ability to work in fast-paced environment
  • Excellent communication skills
  • Experience with automated backup testing

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • Strong desire for continued personal development
  • Capability to work towards KPIs

Work Rights

Not specified

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