Bachelor's degree in facilities or property management
Supplier performance management skills
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JLL is seeking a Soft Services Manager in Cork, Ireland, responsible for overseeing supplier performance and quality standards in various facilities services such as cleaning and landscaping. The ideal candidate should have extensive experience in facilities management and a strong client service orientation.
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Job Summary
The Soft Services Manager is responsible for overseeing supplier performance, processes, and quality standards for services including cleaning, landscaping, and pest control.
This role involves directly interfacing with client senior management to resolve complaints and ensure high-quality service delivery while maintaining compliance with regulations.
JLL offers an entrepreneurial, inclusive culture where employees can thrive, grow meaningful careers, and utilize AI capabilities to accelerate their professional connections.
Matching Summary
Match Score: 75
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JLL is seeking a Soft Services Manager in Cork, Ireland, responsible for overseeing supplier performance and quality standards in various facilities services such as cleaning and landscaping. The ideal candidate should have extensive experience in facilities management and a strong client service orientation.
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Skills & Requirements
Must-have
5+ years facility management experience
Bachelor's degree in Facilities or Property Management
Supplier performance management skills
Knowledge of CMMS and BMS systems
Client service-oriented attitude
Nice-to-have
Strong organizational and prioritization skills
Advanced Microsoft Office proficiency
Experience with federal and state regulations
Ability to drive process waste reduction
Leadership in training and performance appraisals
Key Requirements
Bachelor's degree required
5+ years facility/maintenance management experience