Etch Technical Product Support (tps) Engineer Iii, Senior

Applied Materials

Austin, TX, United States
$80,000.00 - $110,000.00; not specified; not speci...
Technical support for etch equipment
Customer technical support
Field escalation focal point
Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades

Job Summary

  • Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
  • Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.

Salary

$80,000.00 - $110,000.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Technical support for etch equipment
  • Customer technical support
  • Field escalation focal point
  • Alpha and Beta site support
  • System performance data generation

Nice-to-have

  • Materials science and engineering expertise
  • Supportive work culture
  • Career development and growth
  • Innovative solutions for customers

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to solve complex problems
  • Experience with system performance metrics

Work Rights

Not specified

Tailored Resume

Cover Letter