Service Technician Johor Bahru

KONE Belgique & Luxembourg

Johor Bahru, Malaysia
Customer relationship management
Equipment safety and performance
Safe working environment
Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication

Job Summary

  • Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.
  • Accountable for the end-users and the site safety, ensuring a safe working environment and carrying out operations according to maintenance and safety instructions.
  • Contributes to the ongoing improvement of products, methods, and safety by providing feedback to the PCM organization and supervisor.

Matching Summary

Responsible for customer satisfaction through quality of service and regular, proactive, and precise on-site communication.

Skills & Requirements

Must-have

  • Customer relationship management
  • Equipment safety and performance
  • Safe working environment
  • Execution of service visits
  • Managing proximity stock
  • Maintaining service tooling

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement
  • Ethical business practices
  • Trust and respect among co-workers
  • Recognition of good performance

Key Requirements

  • Familiarity with lift and associated technology
  • Attending proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter