Agent(e) De Centre D'appel - Bilingue

JOHNSON CONTROLS

Montréal, QC, CA
Base: $22.95 to $31.91 ph; bonus/equity: + $1.50ph...
Bilingual french and english proficiency
High school diploma or equivalent
Availability for night shift rotation
This role involves responding to alarm signals, monitoring video feeds, and coordinating with emergency services to ensure client safety

Job Summary

  • This role involves responding to alarm signals, monitoring video feeds, and coordinating with emergency services to ensure client safety.
  • The company offers a competitive hourly salary ranging from $22.95 to $31.91 plus premiums for evening, night, and weekend shifts.
  • A paid training program lasting 4 to 6 weeks is provided on a day schedule to prepare candidates for the position.

Matching Summary

This role involves responding to alarm signals, monitoring video feeds, and coordinating with emergency services to ensure client safety.

Salary

Base: $22.95 to $31.91 per hour; Bonus/Equity: +$1.50/hour premium for evenings/nights/weekends; Benefits: Full health/dental/vision, retirement plan, 6 paid personal days

Skills & Requirements

Must-have

  • Bilingual French and English proficiency
  • High school diploma or equivalent
  • Availability for night shift rotation
  • Typing speed of at least 25 words per minute

Nice-to-have

  • Previous call center experience
  • Prior security industry background
  • Ability to remain calm under pressure
  • Proficiency with computer tools and multitasking

Key Requirements

  • High school diploma or GED equivalent
  • Fluency in both French and English
  • Willingness to work rotating shifts including weekends

Work Rights

Not specified

Tailored Resume

Cover Letter