Field Claim Resolution Specialist Ii, Property

Liberty Mutual Group

Lexington, KY, US
Base: $57,000 - $96,000pyear; starting: $64,000-$8...
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Onsite property damage inspection
Claims handling procedures knowledge
Building construction principles understanding
** Liberty Mutual Group is seeking a Field Claim Resolution Specialist II in Lexington, KY, to assist customers with property claims by providing on-site assessments and support. The role requires effective communication, strong customer service skills, and the ability to manage complex claims independently while traveling locally. **

Job Summary

  • This role involves traveling locally to Lexington, KY to perform hands-on assessments of damage at insured homes.
  • Candidates will manage moderate to complex claims independently from the first notice of loss through final closure.
  • The position includes a comprehensive 5-month training program with virtual learning and two short in-person sessions.

Matching Summary

Match Score: 75

** Liberty Mutual Group is seeking a Field Claim Resolution Specialist II in Lexington, KY, to assist customers with property claims by providing on-site assessments and support. The role requires effective communication, strong customer service skills, and the ability to manage complex claims independently while traveling locally. **

Salary

Base: $57,000 - $96,000/year; Starting: $64,000-$87,300; Bonus: Sign-on bonus available for eligible hires

Skills & Requirements

Must-have

  • Onsite property damage inspection
  • Claims handling procedures knowledge
  • Building construction principles understanding
  • Independent workload management
  • Effective negotiation skills

Nice-to-have

  • Empathetic customer support approach
  • Experience with vendor coordination
  • Catastrophe duty availability
  • Ability to work in a vehicle daily

Key Requirements

  • Bachelor's degree or equivalent experience
  • At least 1 year of directly related experience
  • Ability to obtain proper licensing as required
  • Strong written and oral communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter