The Senior BSA serves as a strategic partner between Travel Operations, Finance, Product, and Engineering teams to lead complex mid-office automation initiatives
Job Summary
The Senior BSA serves as a strategic partner between Travel Operations, Finance, Product, and Engineering teams to lead complex mid-office automation initiatives.
Candidates must possess deep domain expertise in travel workflows including PNR lifecycle, exchanges, refunds, and ARC/BSP settlement processes.
Amex GBT offers flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 learning courses.
Matching Summary
The Senior BSA serves as a strategic partner between Travel Operations, Finance, Product, and Engineering teams to lead complex mid-office automation initiatives.
Skills & Requirements
Must-have
8-12 years Business Systems Analyst experience
5+ years Travel Mid-Office domain expertise
ARC/BSP settlement and reconciliation knowledge
Advanced SQL data validation skills
JIRA and Confluence proficiency
Agile/Scrum methodology experience
Willingness to work 2nd shift IST
Nice-to-have
Legacy modernization experience
Production support environment background
Strong stakeholder management at senior levels
API integration understanding (REST/SOAP)
Inclusive collaborative culture fit
Key Requirements
8-12 years of Business Systems Analyst experience
5+ years in Travel Mid-Office domain
Experience with Finance/Accounting-integrated systems
Must be willing to work 2nd shifts (3:00 PM IST to 12:00 AM IST)
Must work from Bangalore office minimum 3 days per week