Lcl Customer Experience Agent

A.P. Moller - Maersk

Vietnam
Customer facing role
Export shipment process
Import clearance process
Ensure a smooth export and import process by managing shipment coordination, documentation, and timely cargo clearance

Job Summary

  • Ensure a smooth export and import process by managing shipment coordination, documentation, and timely cargo clearance.
  • Act as single point of contact for all customer needs and communication, leading customer implementation and guiding new customers on using Maersk.com.
  • This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment.

Matching Summary

Ensure a smooth export and import process by managing shipment coordination, documentation, and timely cargo clearance.

Skills & Requirements

Must-have

  • Customer facing role
  • Export shipment process
  • Import clearance process
  • Shipment coordination
  • Documentation management
  • Cargo clearance

Nice-to-have

  • Customer centricity mindset
  • Proactiveness
  • Problem Solving
  • Continuous learning
  • Diversity and collaboration

Key Requirements

  • 01 – 03 years’ professional working experience
  • Professional English level
  • Native Vietnamese level

Work Rights

Not specified

Tailored Resume

Cover Letter