Not specified (likely in-person due to branch leadership role)
Exceptional service delivery
Client and team experiences
Risk and control championing
The Head Universal Banker position at Workforcity in Staten Island involves leading a team to deliver exceptional customer service and drive sales within the branch. The role requires hands-on execution of transactions, compliance with banking policies, and the ability to mentor and support staff while ensuring a positive client experience
Job Summary
The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team.
Responsibilities include leading, coaching, and supporting Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines.
Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.
Matching Summary
Match Score: 85
The Head Universal Banker position at Workforcity in Staten Island involves leading a team to deliver exceptional customer service and drive sales within the branch. The role requires hands-on execution of transactions, compliance with banking policies, and the ability to mentor and support staff while ensuring a positive client experience.
Salary
Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.