Automotive Service Advisor

DCH Kia of Temecula

Temecula, CA, US
$5,375 to $12,000 monthly; commissions + bonuses; ...
Initiate automotive services and repairs
Ascertain vehicle performance problems
Develop repair estimates
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Keeping customer informed of service specials, completion times and service expenses.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

$5,375 to $12,000 monthly; Commissions plus bonuses; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Initiate automotive services and repairs
  • Ascertain vehicle performance problems
  • Develop repair estimates
  • Write repair orders
  • Maintain customer records
  • Communicate between customer and technician
  • Administer manufacturer warranty

Nice-to-have

  • Earning customers for life
  • Team player focused on exemplary customer service

Key Requirements

  • Previous Service Advisor experience, preferred
  • Prior experience as an automotive technician a plus
  • Basic mechanical understanding of an automobile
  • Acceptable driving record
  • Valid driver's license
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter