It Site Support Specialist

ASR Group

Orange Walk, Belize
On-site
Troubleshoot desktops, laptops, mobile devices, printers
Manage help desk tickets
Support technology projects
Provide high-level on-site and remote IT support, including Level 2 and 3 technical assistance

Job Summary

  • Provide high-level on-site and remote IT support, including Level 2 and 3 technical assistance.
  • Resolve and close help desk tickets within required timelines.
  • Replace, configure, and deploy end-user devices, Cisco network gear, and HP cloud equipment.

Matching Summary

Provide high-level on-site and remote IT support, including Level 2 and 3 technical assistance.

Skills & Requirements

Must-have

  • Troubleshoot desktops, laptops, mobile devices, printers
  • Manage help desk tickets
  • Support technology projects
  • Collaborate with internal teams and vendors

Nice-to-have

  • Adapt in a fast-paced environment
  • Own tasks and drive projects independently

Key Requirements

  • Bachelor of Science Degree in Information Technology or related field
  • Minimum 2 years of relevant experience

Work Rights

Not specified

Tailored Resume

Cover Letter