Customer Operations Manager

Integer

**
7+ years medical device experience
Bachelor's degree in business
Iso certification adherence
** Integer is seeking a Customer Operations Manager to lead customer advocacy efforts and collaborate with various departments to enhance customer experience and drive long-term relationships. The role requires strong leadership skills and extensive experience in the medical device industry, focusing on customer solutions and operational efficiency. **

Job Summary

  • The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
  • This role serves as the voice of the customer during production meetings and partners with Sales to meet customer requirements and grow sales.
  • The manager will develop the unconstrained unit forecast for the S&OP process and ensure Customer Operations Processes are executed accurately within established timeframes.

Matching Summary

Match Score: 75

** Integer is seeking a Customer Operations Manager to lead customer advocacy efforts and collaborate with various departments to enhance customer experience and drive long-term relationships. The role requires strong leadership skills and extensive experience in the medical device industry, focusing on customer solutions and operational efficiency. **

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • ISO certification adherence
  • FDA regulatory compliance
  • S&OP forecasting process

Nice-to-have

  • Strong customer advocacy skills
  • Cross-functional collaboration
  • Process improvement mindset
  • Exceptional communication abilities
  • Strategic relationship building

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of FDA regulations and ISO certification
  • Experience with S&OP forecasting and reconciliation

Work Rights

Not specified

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