Senior Policy Officer Ii

QBE North America

**
Bachelor's degree or equivalent experience
Proficient verbal and written communication skills
Ms tools proficiency
** QBE North America is seeking a Senior Policy Officer II to provide customer service and support regarding insurance policies, processes, and procedures. The role emphasizes compliance with company policies and requires effective communication and organizational skills. **

Job Summary

  • The role involves providing customer service via email and answering questions from underwriters and agencies regarding products and policies.
  • Employees are responsible for work allocation, monitoring inflows of new business, renewals, cancellations, and endorsements.
  • The position requires adhering to QBE's cultural DNA elements including being customer-focused, technical experts, and accountable.

Matching Summary

Match Score: 75

** QBE North America is seeking a Senior Policy Officer II to provide customer service and support regarding insurance policies, processes, and procedures. The role emphasizes compliance with company policies and requires effective communication and organizational skills. **

Skills & Requirements

Must-have

  • Bachelor's Degree or equivalent experience
  • Proficient verbal and written communication skills
  • MS tools proficiency
  • Customer service focus
  • Keen to details
  • Administration and Organisation Skills

Nice-to-have

  • BPO experience with shifting schedules
  • Knowledge in Insurance Processing
  • Problem-solving skills
  • Analytical and research skills
  • Ability to multi task

Key Requirements

  • 0-1 year relevant experience
  • Bachelor's Degree or equivalent combination
  • US Only location requirement

Work Rights

Not specified

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