Senior Associate - Liability Uw

QBE Insurance

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Customer service skills
Underwriting new and existing policies
Problem solving skills
** QBE Insurance is seeking a Senior Associate for Liability Underwriting to enhance customer service and support profitable growth within their direct business portfolio. The role involves underwriting policies, managing customer relationships, and ensuring compliance with underwriting standards. **

Job Summary

  • The role involves delivering exceptional customer service and resolving enquiries to assist in profitable growth by performing quotes, renewals, policy maintenance, and relationship building with direct customers.
  • Responsibilities include underwriting complex risks within authority limits, monitoring budgets, implementing risk control improvements, and maintaining underwriting guidelines and procedures.
  • Employees are expected to embody QBE’s cultural DNA, including being customer-focused, technical experts, inclusive, fast-paced, courageous, accountable, and team-oriented.

Matching Summary

Match Score: 75

** QBE Insurance is seeking a Senior Associate for Liability Underwriting to enhance customer service and support profitable growth within their direct business portfolio. The role involves underwriting policies, managing customer relationships, and ensuring compliance with underwriting standards. **

Skills & Requirements

Must-have

  • Customer service skills
  • Underwriting new and existing policies
  • Problem solving skills
  • Policy maintenance and renewals
  • Budget monitoring and management
  • Product and process knowledge

Nice-to-have

  • Presentation and communication skills
  • Negotiation skills
  • Analytical skills
  • Interpersonal and leadership skills
  • Knowledge of relevant market conditions
  • Environmental awareness
  • Focus on delivering excellent customer experience

Key Requirements

  • Relevant tertiary or industry qualifications
  • 2 years call center experience in service
  • Customer service experience in sales
  • Experience in insurance underwriting or claims
  • Intermediate English language skills

Work Rights

Not specified

Tailored Resume

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