Guest Services Officer - Executive Club

Four Seasons Hotels & Resorts

Kuala Lumpur, Malaysia
Competitive salary; comprehensive benefits pyckage...
**
Luxury hotel environment experience
Front office and food & beverage knowledge
Fluent in bahasa malaysia and english
** Four Seasons Hotels & Resorts is seeking a Guest Services Officer for the Executive Club at their Kuala Lumpur location. The role focuses on delivering exceptional service to guests, ensuring seamless coordination between Front Office and Food & Beverage operations, and creating memorable experiences that align with Four Seasons' luxury standards. **

Job Summary

  • The role is responsible for delivering exceptional, personalized service to Executive Club guests while ensuring seamless coordination between Front Office and Food & Beverage operations.
  • Candidates must have a minimum of 1–2 years' experience in Front Office and/or Food & Beverage within a luxury hotel environment.
  • Four Seasons offers competitive salary, comprehensive benefits, complimentary accommodation at other properties, and employee meals.

Matching Summary

Match Score: 75

** Four Seasons Hotels & Resorts is seeking a Guest Services Officer for the Executive Club at their Kuala Lumpur location. The role focuses on delivering exceptional service to guests, ensuring seamless coordination between Front Office and Food & Beverage operations, and creating memorable experiences that align with Four Seasons' luxury standards. **

Salary

Competitive salary; Comprehensive benefits package; Complimentary accommodation and meals

Skills & Requirements

Must-have

  • Luxury hotel environment experience
  • Front Office and Food & Beverage knowledge
  • Fluent in Bahasa Malaysia and English

Nice-to-have

  • Opera Property Management System knowledge
  • Wine and spirits selection knowledge
  • Multilingual capabilities
  • VIP amenity coordination skills

Key Requirements

  • Diploma or Degree in Hospitality Management preferred
  • Must speak, read, and write Bahasa Malaysia
  • Right to work in Malaysia required
  • No visa sponsorship available

Work Rights

Must be local candidate or Malaysian Permanent Resident holder

Tailored Resume

Cover Letter