Patient Service Account Representative

Advocate Health

Base: $20.80 - $31.20; bonus/equity: not specified...
Patient registration and data collection
Insurance verification and pre-authorization
Appointment scheduling and coordination
Greets patients and visitors, answers telephone, screens calls, and takes messages

Job Summary

  • Greets patients and visitors, answers telephone, screens calls, and takes messages.
  • Registers patients, obtains demographic and insurance information, verifies coverage, collects co-pays, and schedules appointments.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement offerings, and career development programs.

Matching Summary

Greets patients and visitors, answers telephone, screens calls, and takes messages.

Salary

Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Paid Time Off, medical, dental, vision, life, disability, FSA, adoption assistance, paid parental leave, retirement plans, educational assistance

Skills & Requirements

Must-have

  • Patient registration and data collection
  • Insurance verification and pre-authorization
  • Appointment scheduling and coordination
  • Customer service and patient communication
  • Medical terminology and procedures

Nice-to-have

  • Financial counseling and payment plans
  • Working in a fast-paced environment
  • Strong attention to detail and accuracy

Key Requirements

  • High School Graduate
  • 1 year customer service experience
  • Experience with reception, scheduling, registration, patient accounts, or third party payer requirements
  • Knowledge of third-party payers and pre-authorization requirements
  • Intermediate computer skills including Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter