Service Operations Specialist - Data & Analytics, As

Akamai

Pune, India
**
Incident and problem management
Etl informatica knowledge
Oracle database complex queries
** Akamai is seeking a Service Operations Specialist - Data & Analytics in Pune, India, to provide second-level application support, focusing on incident and problem management for business applications. The ideal candidate should have strong knowledge in service operations management, ETL processes, and relevant technical skills, with a commitment to maintaining application stability and effective service delivery. **

Job Summary

  • The role provides 2nd Level Application Support for business applications used in branches using an ETL layer.
  • Responsibilities include monitoring activities, analyzing issues, supporting resolution of incidents, and preparing reports.
  • The company offers comprehensive benefits including gender-neutral parental leaves and 100% reimbursement for childcare assistance.

Matching Summary

Match Score: 75

** Akamai is seeking a Service Operations Specialist - Data & Analytics in Pune, India, to provide second-level application support, focusing on incident and problem management for business applications. The ideal candidate should have strong knowledge in service operations management, ETL processes, and relevant technical skills, with a commitment to maintaining application stability and effective service delivery. **

Skills & Requirements

Must-have

  • Incident and Problem Management
  • ETL Informatica knowledge
  • Oracle Database complex queries
  • OpenShift Docker Kubernetes
  • Angular NodeJS frontend skills

Nice-to-have

  • ITIL V3 foundation certification
  • Strong analytical thinking
  • Independent work capabilities
  • Good verbal communication
  • Project experience in IT

Key Requirements

  • Bachelor's degree in IT or Computer Science
  • ITIL V3 foundation certification preferred
  • Experience with Service Operations Management

Work Rights

Not specified

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