Student And Academic Administration Officer

The University of Queensland

St Lucia, Australia
Base: $83,776 - $93,121; super: 17%; benefits: up ...
Hybrid
High level of attention to detail
Ability to meet deadlines
Strong customer service orientation
This role delivers high-quality customer service by providing accurate support to students, academic staff, and stakeholders

Job Summary

  • This role delivers high-quality customer service by providing accurate support to students, academic staff, and stakeholders.
  • Key responsibilities include processing student administration tasks such as admissions, enrolments, exams, and study abroad programs.
  • The position offers a collaborative environment with benefits including up to 26 weeks paid parental leave and flexible working options.

Matching Summary

This role delivers high-quality customer service by providing accurate support to students, academic staff, and stakeholders.

Salary

Base: $83,776 - $93,121; Superannuation: 17%; Benefits: Up to 26 weeks paid parental leave, 17.5% leave loading

Skills & Requirements

Must-have

  • High level of attention to detail
  • Ability to meet deadlines
  • Strong customer service orientation
  • Experience in tertiary education preferred

Nice-to-have

  • Empathy for diverse cultural backgrounds
  • Knowledge of student computer systems
  • Experience with CRM systems
  • Initiative and independent judgment

Key Requirements

  • Undergraduate degree or equivalent experience
  • Unrestricted work rights in Australia required
  • Sound understanding of administrative processes

Work Rights

Must have unrestricted work rights in Australia

Tailored Resume

Cover Letter