Customer Success, Program Management, Senior Manager

swisssalesjobs.ch

Base: $143,400 - $216,900 annually; bonus/equity: ...
Program management in matrixed environment
Cross-functional team collaboration
Agile methodologies and sprint planning
The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization

Job Summary

  • The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization.
  • PMs work closely with executives, strategy leaders, technology partners and many more to drive critical programs and activities across the company.
  • Salesforce offers a variety of benefits to help you live well including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

The Senior Program Manager plays a meaningful role leading both large-scale, cross-functional initiatives as well as new product launches within our Customer Success organization.

Salary

Base: $143,400 - $216,900 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program

Skills & Requirements

Must-have

  • Program management in matrixed environment
  • Cross-functional team collaboration
  • Agile methodologies and sprint planning
  • Executive communication and alignment
  • Customer success strategy integration
  • Global team coordination
  • Process improvement and governance

Nice-to-have

  • Flexibility in shifting priorities
  • Strong problem solving and resourcefulness
  • Ability to influence technology and process
  • Training and enabling teams on PM disciplines
  • Experience with Salesforce products

Key Requirements

  • 10+ years Program Management experience
  • Experience in product launches
  • Scrum master certification (CSM) preferred
  • PMI or PrMI certification ideal
  • Proven global team collaboration
  • Strong understanding of Salesforce products

Work Rights

Not specified

Tailored Resume

Cover Letter