Develop building procedures and performance measures
The Assistant Facilities Manager – Soft Services is responsible for providing comprehensive facilities management services with a primary focus on soft services operations
Job Summary
The Assistant Facilities Manager – Soft Services is responsible for providing comprehensive facilities management services with a primary focus on soft services operations.
This role drives continuous improvement initiatives while achieving financial targets and KPI/SLA objectives established by the Facilities Manager.
You will manage all health and safety issues and actively participate in health and safety reviews to maintain a safe working environment.
Matching Summary
The Assistant Facilities Manager – Soft Services is responsible for providing comprehensive facilities management services with a primary focus on soft services operations.
Skills & Requirements
Must-have
Oversee outsourced service contracts
Manage cleaning, security, and administration
Develop building procedures and performance measures
Ensure timely helpdesk service requests
Manage service contracts and quality management
Prepare tender documentation and evaluate submissions
Nice-to-have
Drive continuous improvement initiatives
Achieve financial targets and KPI/SLA objectives
Empower staff development and succession planning
Participate in crisis management planning
Key Requirements
Tertiary qualifications in property, building, or facilities management
Proven contract administration experience
Experience with tendering processes and service improvement