Associate Customer Success Manager

TELUS Health

Melbourne, Australia
Competitive salary pyckage with generous commissio...
Fully remote
Manage 150-250 client accounts
Execute contract renewal processes
Identify at-risk accounts proactively
This role serves as the operational backbone for customer success by managing a high-volume portfolio of 150–250 accounts in a fast-paced environment

Job Summary

  • This role serves as the operational backbone for customer success by managing a high-volume portfolio of 150–250 accounts in a fast-paced environment.
  • The company empowers over 70 million lives worldwide through clinical expertise and digital wellbeing platforms focused on physical, mental, and financial health.
  • Employees receive competitive salary packages with generous commission schemes, two dedicated Wellbeing Days annually, and access to unlimited LinkedIn Learning courses.

Matching Summary

This role serves as the operational backbone for customer success by managing a high-volume portfolio of 150–250 accounts in a fast-paced environment.

Salary

Competitive salary package with generous commission scheme

Skills & Requirements

Must-have

  • Manage 150-250 client accounts
  • Execute contract renewal processes
  • Identify at-risk accounts proactively
  • Proficiency in CRM systems like Salesforce
  • Strong organizational and time management skills

Nice-to-have

  • Experience with HR or EAP programs
  • Ability to work across multiple tech platforms
  • Proactive problem-solving approach
  • Detail-oriented with strong attention to accuracy

Key Requirements

  • 1–2 years in account management or customer service
  • High School Diploma required; Bachelor's preferred
  • Right to work in Australia

Work Rights

Right to work in Australia

Tailored Resume

Cover Letter