Guest Relation Supervisor - Raffles The Red Sea (saudi National)

Raffles & Fairmont the Red Sea

Umluj, Saudi Arabia
On-site
Guest experience leadership
Team supervision & coaching
Service recovery expertise
Lead by example in delivering refined, anticipatory, and personalized service to all guests

Job Summary

  • Lead by example in delivering refined, anticipatory, and personalized service to all guests.
  • Supervise daily operations of the Guest Relations Hosts, ensuring staffing coverage and service standards are maintained.
  • Uphold and enforce Raffles grooming, etiquette, and communication standards at all times.

Matching Summary

Lead by example in delivering refined, anticipatory, and personalized service to all guests.

Skills & Requirements

Must-have

  • Guest Experience Leadership
  • Team Supervision & Coaching
  • Service Recovery Expertise
  • Luxury Hotel Environment
  • Pre-Opening Experience

Nice-to-have

  • Refined Elegance and Timeless Luxury
  • Graciousness and Personalized Service
  • Natural Beauty and Sustainability Ethos
  • Discerning Travelers
  • High Emotional Intelligence

Key Requirements

  • 3-5 years of experience in Guest Relations, Front Office, or Guest Experience
  • Previous supervisory or team-leading experience
  • Experience in pre-Opening is a must
  • Fluency in English required

Work Rights

Saudi National

Tailored Resume

Cover Letter