Support the drumbeat of inputs and root cause analysis of major business key performance indicators, as well as the data-based definition and development of new business and performance indicators
Job Summary
Support the drumbeat of inputs and root cause analysis of major business key performance indicators, as well as the data-based definition and development of new business and performance indicators.
Lead Value Stream Mapping, Analysis and Design activities across Customer Services incl Airbus Portugal to analyze our way of working enabling performance increase and process simplification.
Perform Lean awareness and training to increase the AOS maturity of each Business Line incl. Airbus Portugal.
Matching Summary
Support the drumbeat of inputs and root cause analysis of major business key performance indicators, as well as the data-based definition and development of new business and performance indicators.
Skills & Requirements
Must-have
Lean / AOS expertise
Value Stream Mapping
data analysis and workflow control
Python, Pyspark, SQL, SLATE, Apsheets, Google Looker Studio
negotiation-level English proficiency
Nice-to-have
open minded and curious
ability to convince with adapted communication
GenAI technologies knowledge
Key Requirements
Profound knowledge and hands-on experience in AOS / Lean Management / Problem Solving
Proven experience in leading lean workshops
Proven ability to lead complex, cross-functional initiatives
2 years of relevant experience in Skywise technologies is desirable